Reach out to us

Our support team is ready to help with account questions, verification, deposits and withdrawals, technical issues, or general feedback. Contact us for help with login problems, bonus queries, payment checks or site errors and we’ll guide you through the steps. Use live chat for fast replies or email for detailed requests. Phone support is available during core hours and we prioritize checks and aim to resolve enquiries within one business day.

Department	Contact
Customer support	[email protected]
General enquiries	[email protected]
Affiliate enquiries	[email protected]
Payments	[email protected]
Privacy	[email protected]
Phone	+1 416 293 7481
Live chat	24/7
Response time	Live chat: under 5 minutes; Email: within 24 hours
Working hours	Mon-Fri, 09:00-18:00 ET
Status	System updates in account news

Email assistance

Email is our preferred contact method for detailed requests, account issues, or any matter that needs documents or a clear explanation. Please include a concise subject line, your full account name, registered email, and a phone number if available. Providing complete, up-to-date contact details speeds up verification and resolution and helps us avoid unnecessary delays.

Contact Form

Name

<label for="email" style="font-size:14px;color:#222;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"><label for="message" style="font-size:14px;color:#222;">Message</label><textarea id="message" name="message" rows="6" required placeholder="How can we help?" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 12px;background:#1a7f37;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Need help? Our support team typically responds within one business day for most inquiries. For account checks, verification, or payment reviews that require extra checks, response times may be longer depending on the complexity and required documentation. If your issue is urgent, contact live chat for the quickest help; otherwise email [email protected] and we’ll follow up as soon as possible.

Feedback

We value your feedback, so please tell us about any issues, suggestions, or ideas to improve the site. Your messages are reviewed carefully by our team and used to refine features, promotions and support. Send feedback anytime to help make the experience smoother for Canadian players. We read every submission and act on common themes to improve the service.